Q: How will I know when my package has been shipped?
A: An automatic email notification will be sent to you once your package has been shipped. To view the detailed shipment information, you can check your shipment history in your account.
Q: How can I track my package in transit?
A: To track your package during transit, use the provided tracking number. You can enter this number on the carrier's website to monitor the real-time status of your shipment.
Q: Is there a delay in tracking information updates after pickup?
A: Please note that tracking information may take a short while to update after the package has been picked up from our facility. Rest assured, our team is committed to ensuring the safe and timely delivery of your items.
Q: What if I have additional questions or concerns about my shipment?
A: If you have any further questions or concerns, our dedicated Customer Experience team is here to help. Please feel free to reach out to them for assistance.
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