π Common Questions & Answers
Q1: Why does my USPS package show as "delivered," but it's not at your warehouse?
π When USPS marks a package as "delivered," it means it has been handed to the USPS driver, but it may not have physically reached our warehouse yet.
Q2: Why might there be a delay?
π USPS scans parcels upon receipt, but they may not always scan them upon actual delivery. This can cause a delay in our system updating the package as received.
Q3: How long is the expected delay?
π It can take 2-3 days for the package to be processed at our warehouse after USPS marks it as delivered.
Q4: What should I do if my package is delayed?
π If your package hasnβt appeared in your account after 3 days, please contact our Customer Experience Team for assistance.
π© Need help? Contact our Customer Experience Team! π
Related to
Comments
0 comments
Please sign in to leave a comment.