Q1: Why do you discourage the use of services like Uber and DoorDash for package delivery?
A: Deliveries through services like Uber and DoorDash often lack essential address and customer information, making it challenging for us to identify the end customer and process the delivery efficiently.
Q2: What challenges arise when packages are delivered through these platforms?
A: The absence of important details, such as address and customer information, can make it difficult, and at times, impossible for us to identify and process deliveries smoothly.
Q3: Which courier services do you recommend for package delivery?
A: We recommend using reputable courier services for your shipments. Couriers provide a reliable and traceable delivery process, ensuring that your packages reach our warehouse smoothly and without complications.
Q4: What should I do if I've already used Uber or DoorDash for a delivery?
A: If you have concerns or questions about your order delivered through these services, please reach out to our customer experience team at info@forward2me.com . They will be happy to assist you in resolving any issues.
Note: Utilizing reputable courier services ensures a smoother and more reliable delivery process for your packages.
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