There might be several reasons why your package(s) are on hold.
This can include:
1. Illegal substances: If the items in your package are illegal substances or prohibited goods, we are unable to ship them. Based on Terms of trade17.3.10 Contraband or illegal substances
2. Dual use items: Certain items may have dual-use capabilities, meaning they can be used for both civilian and military purposes. Shipping regulations may restrict or require special handling for such items.
3. Missing manufacturer label: If your package does not have a manufacturer label or lacks proper labeling, it may be placed on hold until the necessary labeling is provided.
We strive to ensure compliance with shipping regulations and safety standards to facilitate the smooth delivery of your package.
If you have further questions please contact our Customer Experience team.
Comments
0 comments
Please sign in to leave a comment.