Customers need to submit a prior notice to the Food & Drug Administration in your country to inform them that foodstuffs will be included in your shipment. In some cases, FDA approval may be required.
We need to ensure that you have all the information at hand before shipping to ensure that your goods can be successfully cleared through customs and avoid the shipment being either returned or seized by customs due to the absence of correct paperwork.
To assist you in this process, please access, view, and complete the FDA prior notice form using the link provided below:
https://www.fda.gov/food/importing-food-products-united-states/filing-prior-notice-imported-foods
Please see instructions at FedEx https://www.fda.gov/food/importing-food-products-united-states/filing-prior-notice-imported-foods
The link also provides a step-by-step guide to assist you with completing the prior notice accurately.
For shipping convenience, we recommend utilizing either Fed Ex courier services or DHL services.
Once you've determined the required documentation for importing your food items, kindly inform us. We will promptly remove the hold on your package(s) to enable you to proceed with shipping via your preferred courier service.
If you have further questions please contact our Customer Experience team.
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