Duties and Taxes : Delivery Duty Paid (DDP) with Forward2me

Q: Do Forward2me shipping costs include taxes?

A: Yes, we now offer Delivery Duty Paid (DDP) shipments 

Q: How can I estimate duties and taxes for my shipment?

A: For a quick and easy estimation of duties and taxes, we recommend using the https://zonos.com/cross-border-ecommerce-tools-calculators/duties-and-taxes-calculator

https://www.simplyduty.com/import-calculator/ 

Q: Where can I find more information about duties and taxes in my home country?

A: Please check with your local customs office for specific details regarding duties and taxes applicable in your home country.

Q: What are brokerage fees?

A: Brokerage fees are charges imposed by customs brokers for their services in handling the customs clearance process for imported goods. This includes filing necessary paperwork, paying duties and taxes on your behalf, and ensuring compliance with customs regulations.

Q: Why was I charged brokerage fees?

You were charged brokerage fees because your package was shipped internationally, and a customs broker facilitated the clearance of your package through customs. This service incurs a fee, which is passed on to you as the recipient. Forward2me is not liable for these fees as you have only pay for the shipping service not other related fees. 

If you have further questions please contact our Customer Experience team.