📦 Damaged Shipment? Here’s What to Do!

❓ Q1: What should I do if I receive a damaged shipment?

📢 Act Fast! Contact Customer Service within 24 hours of receipt to initiate a claim.

📸 Q2: What information do I need to provide?

✅ Photographs of:
📌 The damaged item
📌 Any external damage to the box
📌 The external box with the shipping label
📌 The internal packaging

✅ Proof of purchase (invoice showing item value)

✍️ Q3: Should I note the damage on the delivery receipt?

✔️ Yes! If you notice damage at delivery, sign as "received damaged".

🚨 Important: Report the issue within 24 hours to ensure a smooth claims process!

📩 Need Help? Contact our Customer Experience Team! 😊