ABOUT FORWARD2ME
CLAIMS AND PROTECT +
DANGEROUS GOODS
- Can I ship batteries through my forward2me account?
- Can I ship lithium metal or ion batteries if they are defective or damaged?
- Can you ship dangerous goods from the Germany Warehouse?
- Can you ship dangerous goods from the Japan Warehouse?
- Can you ship dangerous goods from the USA Warehouse?
- What are the 9 classes of Dangerous Goods?
DUTIES AND TAXES
FOODSTUFF RESTRICTIONS
GENERAL INFORMATION
- Understanding USPS Package Tracking and Delivery Delays at US Warehouse
- Why We No Longer Use Bubble Wrap for Our Packaging
- Preferred Courier Services for Package Delivery ( US Warehouse)
- Can I use the personal shopper service from the US warehouse?
- Can you ship Golds?
- COVID-19 Coronavirus
MEDICATION RESTRICTIONS
MY ACCOUNT
- What is my Customer ID number?
- Amazon offers me a different address to my forward2me address, which one should I use?
- Can I arrange cash on delivery when I order my goods?
- Can I register my company at my York House address?
- Can I register with forward2me using a forwarding address?
- Can I use more than one name on my account?
PACKAGE ON HOLD
PACKAGE INBOX
- Can I request photo content for optimized packages?
- How can I request photos from my package inbox?
- How to Process Shipping and Make payment
- How to request Combine and Repack ?
- Some of the items in the selected packages don't have a declared value. Please enter the value for all items. What to do?
- Why are some packages marked as "Repacking Recommended"?
PAYMENT AND REFUNDS
PROHIBITED AND RESTRICTED ITEMS
- Can you ship Cosmetics / Medical Items to Spain?
- Are there any restrictions on who can deliver to my forward2me address?
- Can forward2me ship perfumes, aftershaves, aerosols and batteries that are classed as dangerous goods?
- Can I ship alcohol via forward2me?
- Can I ship drugs and tobacco products via forward2me?
- Can I ship hazardous materials via forward2me?
SHIPPING
- Can I devalue my goods for customs purposes?
- Can I ship items with a monetary value via forward2me?
- Can I use my own shipping labels for international shipping?
- Can I use some other shipping method not shown in your calculator?
- Do you ship to local address?
- How can I estimate the shipping cost?
SHIPPING TO AUSTRALIA AND NEW ZEALAND
- Are imports included in GST when shipping to Australia?
- How is New Zealand GST calculated?
- I live in an Australian External Territory am I subject to Australian GST?
- If I am a New Zealand registered business, am I exempt from the GST charge?
- What does GST apply to when shipping to Australia?
- What is Goods and Service tax (GST) when shipping to Australia?