Tracy
- Total activity 61
- Last activity
- Member since
- Following 0 users
- Followed by 0 users
- Votes 0
- Subscriptions 36
Activity overview
Latest activity by Tracy-
Tracy created an article,
What to do if your parcel is missing or the contents are wrong
If something's gone wrong with your order — it hasn't arrived, or the items aren't right — here's how to report it so we can help.If your parcel hasn't arrivedIf your parcel hasn't reached the war...
-
Tracy created an article,
Why do I need a BitPay ID when making payment via this method?
A BitPay ID is now required of all of our customers paying with BitPay, due to recent changes in the regulatory environment. This is a one-time, easy process that collects your basic identity infor...
-
Tracy created an article,
My parcel has not arrived within the expected time?
The transit times are quoted on your shipping invoice however these are for guidance only and subject to any unavoidable delays in transit and local customs clearance. Please contact Customer Serv...
-
Tracy created an article,
What to do if your shipment arrives damaged
If your package arrives damaged, here's how to report it and start a claim.Report it within 24 hoursContact our Customer Experience team within 24 hours of receiving the package to begin a claim. [...
-
Tracy created an article,
Can I ship products which are not commercially packaged?
We’re unable to send any items which can’t be identified with a label, or in unmarked packaging. This includes but is not limited to substances and chemicals, liquids, non-prescription medications,...
-
Tracy created an article,
Why is my package marked as dual use?
Dual-use goods are products, software, and technologies designed for civilian use that can also be repurposed for military, intelligence, or destructive applications. Because they can be weaponized...
-
Tracy created an article,
Can I ship hazardous materials via forward2me?
We are able to ship some hazardous materials via our approved dangerous goods courier DHL however explosive, toxic and dangerous products such as the following cannot be shipped:- Asbestos Irradia...
-
Tracy created an article,
Can I ship drugs and tobacco products via forward2me?
I'm sorry we are unable to ship any illegal narcotics or medication which has not been shipped from a registered UK or EU Pharmacy. Also tobacco, cigarettes, cigars and eliquids containing nicotine...
-
Tracy created an article,
Can I ship Pornographic and Obscene Material?
Shipping pornographic and obscene material is subject to various laws and regulations that vary depending on your country location and the destination of the shipment. In many countries, there are ...
-
Tracy created an article,
Can I ship live animals via my forward2me account?
I'm sorry we are unable to ship live animals or animal carcasses or furs.