Combine and Repack lets you consolidate multiple parcels and reduce wasted space before shipping. Here's how to request it from your account.
Step-by-step
- In your Package Inbox, select the parcels you want to combine by ticking the checkbox next to each one.
- Choose the Combine and Repack option.
- Select your repack preference โ Repack for Safety or Repack for Saving. (Not sure which to choose? See Combine and Repack: which option is right for me?)
- Confirm your request and follow the on-screen instructions.
Once your request is complete, our team will repack your parcels and update your account when they're ready to ship.
If you have further questions, please contact our Customer Experience team.
Comments
1 comment
Subject: Incorrect Item Description โ Tracking #226563134499
Hello Customer Service.
I would like to report an issue regarding Tracking No. 226563134499.
It appears that the item description entered by the staff is incorrect and does not match the invoice details.
The correct description should be:
CIM Module (Column Integration Module)
Please note that this item is not a hazardous product, and we do not require repacking.
Kindly update the item information accordingly so we can proceed with the next steps in the shipping process.
Thank you for your prompt assistance.
Best regards,
Somnuek
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