Shipment Paid – What Happens Next?

Q: What happens after I make the payment for my parcel?

A: Upon receipt of your payment, we will initiate the process of preparing your parcel for shipping. This includes the necessary export paperwork to facilitate a smooth delivery process.

Q: How will I know when my parcel is on its way?

A: The courier will collect your parcel, and tracking details will be updated on your shipment history once the parcel is scanned by the driver. You can monitor the real-time progress of your shipment through these tracking details.

Q: Will I receive notifications about my parcel's dispatch?

A: Yes, you will receive automatic email notifications as soon as your parcel is dispatched. These notifications will keep you informed about the status of your shipment and provide relevant details.

Q: What if I have additional questions or concerns during this process?

A: If you have any further questions or concerns, please do not hesitate to contact our dedicated Customer Experience team. They are ready to assist you and provide the necessary support.